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Terms & conditions

Last updated: August 13, 2026

Menon Regenerative Institute (“Menon Regenerative Institute,” “we,” “us,” “our”) thank you for visiting our website (the “Site”).  These Terms of Service (“Terms”) govern your access to and use of the Site and its related internet-based services, features, content, and functionality, including the Appointment Booking Service (the “Booking Service” and, together with the Site, the “Service” or “Services”).

By using the Service, you acknowledge that you have read, accepted, and agreed to be bound by these Terms.

1. ACCEPTANCE OF TERMS

These Terms constitute an electronic contract that explains the legally binding terms of your use of the Service.  By using the Service, you accept and agree to these Terms and any conditions or notices contained or referenced within.  You acknowledge that these Terms may be modified by us at any time, in our sole discretion, and that any modifications will be effective upon posting.  Your continued use of the Service shall indicate your acceptance of any modified terms.  Further, you agree that we may at any time, in our sole discretion, with or without prior notice to you, modify, cancel, update, reconfigure, supplement, limit, terminate, or otherwise alter the Service or any part thereof, including as between different users, whether temporarily or permanently.

By using the Service, you also agree that we may send you various communications by email. After submitting a booking form you may receive occasional newsletters and offers from us via email. We will not sell or distribute your email address to any third party at any time.  You can unsubscribe from these emails at any time. View our Privacy Policy here.  You agree to notify us promptly if your email address changes.  This consent covers all actions you conduct through the Service.  Should you decide that you do not wish to receive communications by email, please contact us at admin@menonregen.com.  Your withdrawal of consent will be effective within a reasonable time after we receive such notice.  A withdrawal of consent will not affect the enforceability of these Terms.  However, a withdrawal of consent to receive communications electronically may result in termination of your use of the Service.

We reserve the right to, and you acknowledge and consent that we may (but are not required to), monitor the Service to the extent permitted by law, including your communications and activities via the Service, and in connection with your access and use of the Service, including without limitation, the information provided by you and information about your geolocation.

2. GENERAL USE OF THE SERVICE

  • Limited License. Subject to your compliance with these Terms, we hereby grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to: (i) access and use the Service on a device that you own or control solely in connection with your use of the Service; and (ii) access and use any content information and related materials that may be made available through the service to you, in each case solely for your personal use. Any rights not expressly granted herein are reserved by Menon Regenerative Institute and its licensors.
  • Prohibited Uses. Any commercial or promotional use, distribution, reproduction, or other exploitation of the service, or any content, code, data, or materials on either the Site or the App, is strictly prohibited unless you have received express prior written permission from us.  Other than as expressly allowed in these Terms, you may not download, post, display, publish, copy, reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works from, sell or otherwise exploit any content, code, data, or materials on or available through the Service.  You further agree that you may not alter, edit, delete, remove, otherwise change the meaning or appearance of, or repurpose, any of the content, code, data, or other materials on or available through the Service, including, without limitation, the alteration or removal of any trademarks, trade names, logos, service marks, or any other proprietary content or proprietary notices.  If you make other use of the Service, or its content, code, data or materials, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, or applicable state laws and may be subject to liability for such unauthorized use.
  • You shall not: (i) engage in spidering, “screen scraping,” “database scraping,” harvesting of email or other addresses, contact or personal information, or any other automatic means of obtaining lists of users or other information from or through the Service, including without limitation any information residing on any server or database connected to the Service; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials, or information through any means; (iii) use the Service in any manner with the intent to interrupt, damage, disable, overburden, or impair the Service, including, without limitation, sending mass unsolicited messages or “flooding” servers with requests; (iv) use the Service in violation of our or any third party’s intellectual property or other proprietary or legal rights; (v) insert your own or a third party’s advertising, branding or other promotional content into any of the Service’s content, materials or services; or (vi) use the Service in violation of any applicable law.  You further agree that you shall not attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Service, or any content thereof, or make any unauthorized use thereof.  You agree that you shall not sue the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use and enjoyment of the Service.
  • Proprietary Rights. The Service is the proprietary property of Menon Regenerative Institute and/or its third party licensors, and is protected by U.S. and foreign copyright, trademark, and other intellectual property laws.  Your use of the Service does not grant you ownership of any content, code, data or materials you may access on or through the Service, or download from the Service.

3. MEDICAL DISCLAIMER

Menon Regenerative Institute is a physician-led medical practice. The Service lets you request an appointment and contact the practice; it is an information and scheduling tool, not a substitute for a medical consultation. Submitting a request through the Service does not by itself create a physician-patient relationship, and no diagnosis or treatment plan is provided through the Site or the App.

Care is delivered in person at our Millburn, New Jersey office by licensed physicians and clinical staff. A physician-patient relationship is established only after you are seen and evaluated in the office. Any treatment recommendation depends on that individual evaluation.

The content on this Site is general information about conditions and treatments and is not medical advice. Do not disregard or delay seeking professional medical advice because of something you read here. If you think you may have a medical emergency, call 911 or go to the nearest emergency department immediately.

The statements on this website have not been evaluated by the U.S. Food and Drug Administration. The treatments and services described on this Site are not intended to diagnose, treat, cure or prevent any disease, and are not intended to replace regular evaluation and treatment by a qualified physician. Certain regenerative therapies described on this Site, including platelet-rich plasma and cell-based treatments, are not FDA-approved for all indications; their appropriateness is determined case by case. Consult your physician before beginning any treatment. Individual results are not guaranteed and may vary.

These Terms apply to the Service.  We may also present to you through your use of the Service any terms specific the use of a particular service (“Service-Specific Terms”).  All Service-Specific Terms are incorporated into these Terms by reference.  To the extent that these Terms conflict with the Service-Specific Terms, the Service-Specific Terms will control.

The Service is only available to individuals who are at least 18 years old.  If you are not 18 years old, please do not use our Service.

4. INDEMNIFICATION

You agree to release, indemnify, defend and hold harmless Menon Regenerative Institute, its parent, subsidiaries and affiliates and its and their shareholders, officers, directors, employees, agents, and advisors, from and against any and all losses, liabilities, claims (including claims without legal merit or brought in bad faith), demands, damages, costs or expenses, causes of action, suits, proceedings, judgments, awards, executions and liens, including reasonable legal fees and costs (whether brought by third parties or otherwise) (collectively, “Claims”) due to or arising in any way from your use of the Service, your placement or transmission of any message, any content, or other information or materials through the Service, or your breach or violation of the law or of these Terms.  We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, which will not excuse your indemnity obligations under this Section.

5. THIRD-PARTY WEBSITES OR SERVICE

Our Site or App may contain links to, or advertisements and content from, other websites, including those of third parties or business partners (“Linked Sites”).  You acknowledge and agree that we have no responsibility for the information, content, products, services, advertising, code, or other materials which may or may not be provided by or through Linked Sites.  The inclusion of any link to such sites or third-party advertisements on our Service does not imply our endorsement or recommendation and we make no representations or warranties with respect to such sites or advertisements or their respective goods or services.  Any reliance on third-party sites and advertisements is done at your own risk.

6. DISCLAIMER OF WARRANTIES

WE PROVIDE THE SERVICE “AS IS,” “WITH ALL FAULTS” AND “AS AVAILABLE” AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, SECURITY, AND EFFORT IS WITH YOU.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED.  WE DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY, AND IMPLIED, INCLUDING WITHOUT LIMITATION (i) WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WORKMANLIKE EFFORT, ACCURACY, TITLE, AND NON-INFRINGEMENT, (ii) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE, AND (iii) WARRANTIES OR CONDITIONS THAT ACCESS TO OR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

7. LIMITATION OF LIABILITY

  • Exclusion of Certain Liability. YOU ACKNOWLEDGE AND AGREE THAT WE ARE ONLY WILLING TO PROVIDE YOU ACCESS TO THE SERVICES IF YOU AGREE TO CERTAIN LIMITATIONS OF OUR LIABILITY TO YOU AND TO THIRD PARTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW,Menon Regenerative Institute, OUR DIRECTORS, ADVISORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE “PROTECTED ENTITIES”) SHALL NOT BE LIABLE FOR (i) ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, OR (ii) LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  • Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE PROTECTED ENTITIES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE AND THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICE, EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.

8. TERM AND TERMINATION

These Terms remain in full force and effect until they are terminated pursuant to the terms herein, however, either party may terminate these Terms at any time without notice.  Upon any termination or expiration, Menon Regenerative Institute will stop providing the Service to you.

9. INFORMATION

We do not warrant or guarantee the accuracy, completeness, or timeliness of any information available via the Service.  We do not authorize the use of information available via the Service for any purpose other than your personal use.  You may not resell, redistribute or use this information for commercial purposes.

10. AVAILABILITY

Our goal is to provide a product with outstanding uptime and reliability.  Planned downtime, intellectual property claims, and matters outside of our reasonable control are some of the circumstances that may lead to the Service being unavailable.  Although we strive to operate without interruption, we do not guarantee that the Service will always be made available.

11. INFORMATION SECURITY

We have used commercially reasonable efforts to implement a variety of administrative, managerial, and technical security measures designed to protect your personal information from unauthorized use and disclosure.  We cannot, however, guarantee the security of the information contained in your User Account or otherwise collected by us and we cannot promise that such measures will prevent third-party “hackers” from illegally accessing the Service or its contents.  We are not responsible or liable for any third-party access to or use of the information contained in your account or otherwise collected by us.

12. INTERNATIONAL VISITORS

We control and operate the Service from the United States of America.  We do not represent that materials on the Service are appropriate or available for use in other locations.  Persons who choose to access the Service from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

13. INTELLECTUAL PROPERTY AND COPYRIGHT INFRINGEMENT

We respect the intellectual property rights of others and ask our users, advertisers, licensors, and service providers to do the same.  If you believe that your intellectual property is accessible on our Site or App in a way that constitutes infringement, please contact us at admin@menonregen.com.  In accordance with the Digital Millennium Copyright Act, we have designated a Copyright Agent to receive notices of claims of copyright infringement on the Site or App.  Our Copyright Agent may be reached at admin@menonregen.com.

14. ELECTRONIC COMMUNICATIONS

The very nature of the Service provides communications by us and by electronic means (e.g., via email, text message).  For purposes of forming a legally binding agreement, you consent to receive communications from us in an electronic form and agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any applicable legal requirements, including that these be made in writing.  You acknowledge that there is an inherent risk in the use of the Internet and that the information transmitted through the Internet in general is not confidential.  We cannot and do not guarantee the privacy or protection of any electronic communications through the Internet. By subscribing to our SMS and Email notifications, you agree to these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By subscribing to Menon Regenerative Institute's SMS and Email services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Website Terms of Use. If you do not agree with these terms, please do not subscribe.

2. Subscription Services

Our SMS and Email subscription services include sending messages about your appointment or your enquiry, such as confirmations, reminders, and replies from our staff. These messages are sent only to people who have asked us to contact them.

3. Opt-In Consent

  • SMS Consent: By providing your mobile number, you consent to receive SMS messages from Menon Regenerative Institute. Message and data rates may apply.
  • Email Consent: By providing your email address, you consent to receive email communications from Menon Regenerative Institute.

You may opt-in to receive messages through various channels, including online forms, physical sign-ups, or by responding to a specific promotional offer.

4. Opt-Out Policy

  • SMS Opt-Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any SMS you receive from us. You may also contact us directly to request removal.
  • Email Opt-Out: You can unsubscribe from our email list by clicking the “Unsubscribe” link at the bottom of any promotional email or by contacting us directly.

Opt-out requests will be processed within a reasonable time, and you will not be charged for opting out.

5. Content of Messages

Messages sent via SMS and Email may include, but are not limited to:

  • Appointment confirmations and reminders.
  • Updates on services and products.
  • Health tips and informational content.
  • Appointment reminders and confirmations.

We are not responsible for any messages delayed or not delivered due to network issues, errors, or unforeseen circumstances.

6. User Obligations

By subscribing to our SMS and Email services, you agree to:

  • Provide accurate and complete information at the time of subscription.
  • Notify us of any changes to your mobile number or email address.
  • Acknowledge that SMS message delivery may be subject to your mobile carrier’s terms and conditions, and standard message and data rates may apply.

7. Privacy and Data Protection

Your privacy is important to us. We will handle your personal information in accordance with our Privacy Policy. Your contact information will not be shared with third parties for their marketing purposes without your explicit consent.

8. Limitation of Liability

Menon Regenerative Institute will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the SMS and Email services. This includes, but is not limited to, issues related to message delivery, accuracy, and content.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our SMS and Email services signifies your acceptance of the modified terms.

15. REMEDIES FOR BREACH

If we determine, in our sole discretion, that you have breached any portion of these Terms, or have otherwise demonstrated conduct inappropriate for the Site or App, we reserve the right to: (i) remove your name and information from our notification lists; (ii) notify and/or fully cooperate with the proper law enforcement authorities for further action; (iii) discontinue your ability to use the Service; and/or (iv) any other action which we deem to be appropriate.

If your ability to access the Services is discontinued by us due to your violation of any portion of the Terms or for conduct otherwise inappropriate, in our sole discretion, then you agree that you shall not attempt to re-register with or access the Services and/or any other product, content, or service provided by us, through use of a different name or otherwise.

The remedies contained in the Terms are not the exclusive remedies for your breach, but will be in addition to all other remedies available to us by law or in equity.

16. OTHER TERMS

  1. Assignment. You may not assign or otherwise transfer any rights, or delegate or otherwise transfer any of your obligations or performance, under these Terms, in each case whether voluntary, involuntary, by operation of law, or otherwise, without our prior written consent.  Any purported assignment, delegation, or transfer in violation of this section is void.  Menon Regenerative Institute may freely assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without your consent.  This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.
  2. Entire Agreement.  These Terms constitute the complete and entire agreement between you and Menon Regenerative Institute concerning its subject matter, and supersedes all prior agreements and representations between the parties.
  3. Interpretation.  The use of the terms “includes,” “including,” “such as,” and similar terms, will be deemed not to limit what else may be included.  The headings in these Terms are for reference only and do not affect the interpretation of these Terms.
  4. No Waiver.  A party’s failure to delay or enforce a provision under these Terms is not a waiver of its right to do so later.
  5. Severability.  If any provision of this Agreement is held to be unenforceable for any reason, such provision will be reformed to the extent necessary to make it enforceable to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this Agreement will continue in full force and effect.
  6. Governing Law and Jurisdiction.  This Agreement is governed by and construed under the laws of the State of New Jersey without reference to its conflict of law principles.  In the event of any conflicts between foreign law, rules, and regulations, and New Jersey law, rules, and regulations; New Jersey law, rules, and regulations will prevail and govern.  Each party agrees to submit to the exclusive and personal jurisdiction of the courts located in New Jersey.  All parties to these terms and conditions waive their respective rights to a trial by jury.

17. CONTACT US

For any questions or concerns regarding these Terms and Conditions, or to request support, please contact us at:

Menon Regenerative Institute

45 Essex St Ste 202, Millburn, NJ 07041 

(973) 382-5002

admin@menonregen.com